Click here to go to 
AngloINFO Provence's front page
Provence Local Reference INFOrmation
Share Share | Print Print | Web bookmarks +
INFOrmation

Lost/Stolen Bank/Credit Cards, Cheques, Mobile Telephones in France

Personal effects lost or stolen? Here are notes on who to call and what to do.

Note: a lost or stolen bank card, credit card or cheque book should be reported to the nearest Police Station to the place in which the theft happened. The police will provide a certificate for the issuing authority (the bank) and insurance company. This is a Récépissé de declaration de vol

Lost or Stolen Credit Cards

The weblinks are to the lost and stolen advice page for each card provider, giving information on what to do in the event of card loss or theft:

Diner's Club Website
MasterCard (emergency in France) Tel: 0800 901 387
Website
MasterCard: to report loss, theft or card fraud to the National Centre d'Opposition Tel: 08 92 705 705
American Express Cards & Travellers' Cheques Tel: 0800 832 820
Website
Visa (Global card assistance service) Tel: 0800 901 179
Website
Lost or Stolen Cheque Books
  • Lost or stolen cheque books Tel: 0892 683 208 
Lost or Stolen Mobile Telephone

Any new mobile cellular telephone comes with:

  • a SIM Card with number. This is your telephone number. Access can be protected by personalising your card with a 4 digit PIN number. 
  • an IMEI number (International Mobile Equipment Identity). This is your mobile's unique identification number

The IMEI number protects you if your phone is lost or stolen. It is usually printed beneath the battery or can be found by typing the following: 

To find IMEI number, enter:   * # 0 6 #  on the keypad

Note the number and keep it separate from your mobile. If your mobile is lost or stolen, call the service provider and give them the IMEI number. The service will be suspended and the phone may be traced. If you wish to report the theft, supply the police with the IMEI number.

Orange

If you have a contract

Tel: 0 825 05 700

If you have a Mobicard 

Tel: 0 825 05 700

Report loss by Web

Website Click: Mobile volé ou bloqué

From outside France

Tel: 00 33 6 07 62 64 64

Bouygues Telecom

If you have a contract Tel: 0 800 29 1000
If you have a Card Nomad Tel: 06 68 63 46 34
Report loss by Web

Website Click: Espace Client

From outside France, contract Tel: 00 33 1 46 10 86 86
From outside France, Card Nomad Tel: 00 33 6 68 63 46 34

SFR

If you have a contract Tel: 06 10 00 19 00
If you have SFR La Carte Tel: 06 14 00 19 00
If you have Universal Music Mobile Tel: 06 12 00 12 00
Report loss by Web Website
From outside France, contract Tel: 00 33 6 10 00 19 00
From outside France, SFR La Carte Tel: 00 33 6 14 00 19 00
From outside France, UMM Tel: 00 33 6 12 00 12 00

 

Do you have a suggestion to improve this page? click here...
myAngloINFO

· Sign in

· Become a member NOW!


Stay INFOrmed! with our weekly newsletter.

The Spectrum IFA Group
Professional financial advice. Services include insurance, mortgages, savings and investments advice. Organisation of your finances, with on-going support from Victoria Lewis, your local adviser. A free financial health check is available. Find out more...
Peter Johnson SARL
Peter Johnson has been working in the UK and France in financial services for 30 years. Specializing in taxation and investment advice, Peter Johnson Sarl is fully licensed and regulated. Contact Peter for a friendly consultation in your area. Find out more...
IBS International Bilingual School of Provence
International Bilingual School with over 400 day / boarding students from 35 different countries. Experienced teaching staff, small classes and four different sites in Aix. IBS offers the IB Diploma, IGCSEs, SATs, APs, Cambridge Exams, BREVET and BAC. Find out more...
New Home Real Estate
Personalised property search from English-speaking real estate agent in the Var. Property in Lorgues, Cotignac, Salernes and Flayosc, including village houses, country estates and vineyards. Helping international buyers find a house in Provence. Find out more...

^ Top of Page ^


Page generated at 04:01; Sunday 22 November, 2009
Copyright © 2000-2009 AngloINFO Limited. All rights reserved. Privacy Policy, Terms of Use, About, Advertising, Contact.
AngloINFO: Everyday life in France, in English · la vie quotidienne en France, en anglais

Find out more about AngloINFO in France...